Links to all the versions are available in the Download Links for All Versions of GFI MailEssentials article.If you find out that legitimate emails are being moved to the FailedMails folder, please contact GFI Customer Support. If the issue is still present, the best option is to reinstall MailEssentials.ĭownload the same version of GFI MailEssentials as the one currently running in your environment. If the issue does not manifest, please enable the Email Security and retest.Please disable the Email Security from the MailEssentials settings:.In this scenario, please follow the steps below: You may experience similar failures with other engines. at ._initScanEngine(IScanEngine& ppScanEngine, UInt32& pulScanEngineContext, UInt32& pulScanEngineUsn)" at (IPropertyBag pBag, UInt32& pContext) \GFI\MailEssentials\Antispam\DebugLogs\GfiAvRoutingAgent.log: ,10:18:37,072,1,"#0000532C","#00000080 ","error ","GfiAvRoutingAgent","error Initializing Scan Engine.COMException: (0x8000FFFF): Catastrophic failure (Exception from HRESULT: 0x8000FFFF (E_UNEXPECTED)) Some of these error messages are displayed below: With tracing enabled, the logs show multiple engine failures.
The list of local domains in the settings is empty, and adding a new local domain does not save. Additionally, you cannot add local domains in the settings. They get delivered once they are reprocessed. Various emails are found in the GFI FailedMails folders. MailEssentials is not processing emails, with the Dashboard Log showing OK as the scan result.
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