Close Devices and Printers, restart the computer.Ĭlick here to download the HP Full-featured driver.Select Apply and Ok on the Print Server Properties windows.If you see it Click on it and click Remove at the bottom (Note: there is a space in between “printui.exe” and “/s”) Open up the run command with the “Windows key + R” key combo.If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’ In the Devices and Printers windows look for your HP printer.In Windows, search for and open Devices and printers.In Windows, search for and open Programs and features.Have you tried a clean uninstallation of previously installed drivers? I have tried rebooting, uninstalling/reinstalling several time and the results are always the same.Īny help or advice would be very much appreciated! With the printer driver software installed, I have an HP Officejet Pro 8610 icon on my desktop, but instead of opening the printer management window, it opens the installation window. I have had success adding the printer directly from the Windows control panel using the Add printer or scanner button, but this does not install the scanner and does not enable the Scan to Computer function on the printer (that I use a lot). It says that I have two 8610's, one at the old IP address that is says is installed, and one at the new IP address that is says is not installed. I tried running the HP Print and Scan Doctor 5.3. The just-installed printer disappears from the Printer & scanners control panel, and the Scanner device never gets installed.
I have connectivity - I can browse to the printer's IP address and get the control panel, but when I try running the HP printer driver, it sees the printer and when I click to install, it quickly installs the printer (I can see it on the Printers & scanners control panel), but then seems to hang for several minutes, then comes back to a page saying "Unsuccessful Network Installation".
I reconfigured my OfficeJet printer to use the new wireless network so that it's on the same subnet with the PC and I am trying to reinstall the printer on the PC. This has caused all of my IP addresses to change - it was 192.168.1.x and now it's 192.168.86.x.
I recently installed a Google Nest WiFi router.
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